EZYCRM OVERVIEW

EzyCRM helps companies to manage the full scope of customer relationships and streamline business interactions at affordable pricing.

Our application features a complete set of CRM capabilities at a fraction of the price of larger, more expensive offerings. It’s also fully customisable to your requirements, thus ensuring that your business needs will always be met.

EzyCRM enables you to strengthen those special connections with your customers that are crucial for your company’s success.

Minimise Costs
•    Full enterprise-grade features at low-costs / no software licensing

Ease-Of-Use
•    Access all CRM functions through a user-friendly, browser-based interface.

Fast & Simple Implementation
•    Have your system up and running in the minimum amount of time.

Flexibility
•    Customise your system according to your requirements through our powerful modular design.

Enhance Customer Service
•    Increase the value and retention of your customers / build customer loyalty and decrease churn.

Optimise Sales
•    Fine-tune sales pipeline / close deals faster and more efficiently / reduce total cost of sales.

Optimise Marketing
•    Run targeted marketing campaigns with full automated functions. 

Customer Support & Service

•    Ticket Management
•    Knowledge Base
•    Customer Self Service Portal

Sales Force Automation

•    Lead Management
•    Opportunity Management
•    Account Management
•    Contact Management
•    Activity Management
•    Reports & Dashboards

Marketing Automation

•    Campaign Management
•    E-mail Marketing
•    Lead Management

Inventory Management

•    Products Management
•    Sales Quotes
•    Order Management
•    Invoices

Security Management

•    Sharing Control
•    Roles and Role Hierarchies
•    Profiles
•    Groups